Digital transformation is a process a lot of organisations are undergoing at the moment. It’s all about leveraging technology to move your business forward. To do this, you need good leaders.
Knowing why you are doing what you are doing, i.e. your mission, where you are trying to go, i.e. your vision, and how you are going to go about it, i.e. your values, are the glue that is going to hold your team and ultimately your business together. This is a critical part of developing a strategy and building your strategic foundation. These elements will be preserved while your goals and strategies may change and flex in accordance with the market. You can modify your values, vision, or your mission over time, however, the intent will be unchanged. This means that you will always have clarity when you are making vital company decisions that will impact your future.
Now is the perfect time to be honest with yourself. What does your current IT infrastructure look like? Can it contribute to your strategic vision that we discussed earlier? You also need to be brutally honest regarding your capabilities internally to procure advanced IT infrastructure, as well as installing and maintaining it. If there are any barriers or hurdles in this area, they are going to need to be addressed now or they are only going to continue to hold you back.
Not only do you need to assess the capacity you have within your organisation but you must assess your own capabilities as well. After all, being an effective IT manager means being effective at managing people. It is not all about the technological side of things, and so this is something you are going to need to address as well.
One thing that we all expect from our managers is feedback. This is something you are going to need to master if you are to be a good leader. Having a high level of emotional intelligence is important for anyone in a managerial position. You need to be able to adapt your process based on the person you are dealing with. After all, people react to feedback in different ways. Regular assessments and performance reviews are critical to keeping your IT team moving forward. The same goes when it comes to regular assessments of your IT infrastructure too.
Training is another important area when it comes to assessing your current capabilities, both in an individual sense and in terms of the capability of your team. After all, training is what is going to plug the gap if you find that there are currently some gaps in your existing capabilities. Moreover, one of the biggest mistakes made by IT teams today is bringing in new technology without the appropriate training. There are some exceptional software programs out there today. However, if you invest in software yet do not give your staff members the assistance they need in terms of making the most of it, you are simply going to be losing value and throwing your investment down the drain.
You also need to honestly assess your current capabilities in terms of the skills and experience that are available from your existing team members. Do you need to take on someone new? The freelance market is one that is thriving at the moment (see the latest jobs in Claremont’s Technology Division) and more and more IT managers are making the most of contractors who can work remotely in order to plug any gaps. However, you need to make sure you have the right infrastructure in place and the correct policies and working methods if you are going to go down this route.