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Job

Connecting

2nd Line Support Engineer

  • Location

    City of London, London

  • Sector:

    Infrastructure

  • Job type:

    Contract

  • Salary::

    £150 - £170 per day

  • Contact:

    Hannah Lancaster

  • Contact email:

    hannah.lancaster@claremontconsulting.com

  • High Salary:

    170

  • Low Salary:

    150

  • Reference:

    2ndLine786_1529493191

  • Job Published:

    30 days ago

  • Duration:

    3 month initial

  • Expiry Date:

    2018-06-20

  • Startdate:

    ASAP

2nd Line Support Engineer

I am currently working with a leading recruitment services provider based in Central London who are looking for a 2nd Line Support Engineer to join their team. This is a 3 month contact role with potential to go permanent.

This role will be focusing primarily on BAU work.

Responsibilities:
*Troubleshooting 1st/2nd line IT issues
*Troubleshooting Windows, Exchange (Outlook) and Office products
*Support and maintain servers & desktops
*Active Directory administration and basic network troubleshooting
*Installing software
*Log and manage customer support tickets
*Assist with onboarding of new customers

Experience required:
*Previous experience working in a 1st/2nd line role in a customer facing environment
*Strong understanding and troubleshooting of Windows 7, 10
*Experience with Outlook 2013, 2016
*Microsoft Office Suite, 2016
*Basic network principles and troubleshooting
*Active Directory
*Any experience with Telephone Systems such as PBX is advantageous