Administration Coordinator - Manchester - 3 Month Contract - Engineering

As the successful Service Coordinator, you will report to the Service Manager. Main duties will include the Administration, Invoices and dealing with customers and engineers. You will be responsible to inform the engineers of their job allocation, be point of contact for support and queries from both engineers and customers as well as general administrative duties.

Roles and responsibilities:

Reporting to the Regional Business Support Manager
Supporting the defined Operational Team in the planning of the day to day delivery of Service Processes across all Lines of Business to ensure maximum profitability and achieve P&L forecast.
Maintain a Customer Focus behavior throughout all processes and ensure Customer expectations are exceeded
Support the Operational Team in the profitability and productivity of the Technician Base
Work with Business Support Manager and wider Administration Team to review, analyse and continuously improve Business Processes to ensure Best Practice and maximized productivity are achieved
Ensure that the business complies with Health, Safety & Quality regulations and policies and where possible exceed industry standards.
Promote our BE Leadership behaviors, Passion to Win, Unified One Team, Customer Focus, Decisive.
Requirements:

Previous experience in a Service Coordinator Position
Previous experience scheduling engineers
Good time management and strong organizational skills
Excellent telephone manner
PC Literate
Please apply in for an immediate review.

Administration coordinator