Connecting
Compliance Manager - Customer Experience
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Location
Peterborough, Cambridgeshire
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Sector:
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Job type:
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Salary::
Negotiable
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Contact:
Hannah Lancaster
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Contact email:
hannah.lancaster@claremontconsulting.com
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High Salary:
0
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Low Salary:
0
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Reference:
19199
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Job Published:
about 1 month ago
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Expiry Date:
2021-01-03
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Consultant:
#
Working with a world leading company as a Compliance Manager to provide compliance and regulatory advice to support the Customer Experience Strategy. This will be an initial 3 month contract with the view to extend.
Responsibilities include:
* Expert advice and input on the customer experience proposition and approach to ensure compliance considerations are integrated end-to-end
* Ensure proposed customer journeys, products and experiences are compliant and do not pose a risk of customer harm
* Work on the entire suite of products and journeys
* Work alongside Compliance Advisory Specialists and Group Compliance colleagues
Experience required:
* Experience in customer/digital transformations
* Experience providing compliance advise on customer journeys
* Strong experience of governance processes and controls
* Experience of regulatory frameworks including in depth knowledge of FCA requirements
