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Job

Connecting

Customer Service Advisor

  • Location

    Bristol, England

  • Sector:

    Engineering

  • Job type:

    Permanent

  • Salary:

    £20000 - £21000 per annum + 33 Days Holiday, Pension

  • Contact:

    Chris Ragnall

  • Contact email:

    chris.ragnall-ext@jci.com

  • High Salary:

    21000

  • Low Salary:

    20000

  • Reference:

    CRBSCSA_1536661712

  • Job Published:

    12 days ago

  • Expiry Date:

    2018-10-11

  • Startdate:

    ASAP

Customer Service Advisor
Aztec West, Almondsbury, BS32
£20-21k + 33 days holiday
Permanent 08:30 - 17:00 Mon to Fri

Working for ADT, the customer service advisor will be the point of contact for customers throughout their intruder alarm and CCTV installations. You will schedule engineering teams, subcontractors and plan for material and access equipment on the client's site.

The ideal customer service advisor will be comfortable and confident in speaking to customers and engineers over the phone, with excellent problem solving ability.

This is a permanent position and is 39 hours working Monday to Friday 8:30am to 5:00pm. The role will suit someone looking to progress from a contact centre customer service advisor role to a position with greater autonomy and responsibility.

Requirements:
Experience as a customer service advisor
Excellent telephone manner
Experienced problem solver
IT skills