Director Finance - Order To Cash (OTC)

Posted 16 March 2021
Salary£70000 - £80000 per annum + bonus, car/allowance healthcare, pension.
Job type Permanent
DisciplineFinancial Services
Contact NameVictoria Elliott

Job description

Director Finance - Order To Cash (OTC)

What you will do
The Order to Cash (OTC) department`s responsibility covers all activities of Credit Assessment, Order acceptance, Order Input, Invoicing, Collections, Cash Allocation and Dispute management. The Order to Cash department is continuously working on improvements and process enhancements to fulfil our customer`s requirements in highest quality to ensure customer satisfaction.

As a Director, you will be responsible for understanding the effect of each process in the Order to Cash value stream on other functional areas as well as analysing where bottlenecks and leakages occur and determining which metrics to measure and improve to achieve the desired outcomes. This position develops a diagnostic of the end-to-end Order to Cash process to provide a clear view into the problem and enabled a more efficient process design. The individual in this role will deliver business outcomes by motivating, developing and coaching staff executing at the transactional level while partnering with Finance, Sales, Accounting, and other functions to ensure success. This position creates constant and reliable measures/KPIs to benchmark and optimize performance on an ongoing basis, drives standardization and transformation, determines how to fulfil customer requirements, and ensures that the end-to-end process delivers on its goals of business process optimization.

How you will do it
*Leading, motivating and developing the OTC organization
*Achieving financial targets (DSO, Dispute resolution targets, first time invoicing, overdue % reductions)
*Monitoring the performance and quality of the activities performed by the OTC department based on agreed measurable (KPI´s) ensuring a timely reaction to any missed KPI targets
*Continuously develop an effective team structure
*Robust Talent Management: create and develop successions plan to help attract and retain talent within the OTC organization
*Proactively engage with senior level stakeholder and develop relationships up to VP and President level
*Ensure a high standard of customer service and satisfaction is maintained
*Lead on initiatives to improve profitability through continuous improvement and or cost optimization
*Guaranteeing compliance with policies, procedures, SOX for all Team / Group Members
*Ensuring the timely reporting of key financial information
*Ensuring ethical and accounting principle compliance
*Ensuring that external partners (e.g. PWC) and regional partners receive accurate and timely information
*Ensuring complete, accurate and timely processing of daily transactional volume

What we look for

*Experience working in a large corporate international organization
*A proven track record as a senior manager leading and developing Credit, Invoicing and/or Collections teams
*Ability to drive team performance through periods of change and transformation
*Can proactively develop and enhance relationships with key senior level business stakeholders within a complex matrix organization
*Has a strong customer focus and is able to identify and take advantage of opportunities to improve processes and customer satisfaction
*Excellent communication, organizational and strategic planning skills
*Willingness to travel, both domestic and internationally

*Experience working in a large corporate international organization
*Experience working in the facilities management, construction, or service industry

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, bonus, company car (or allowance) plus healthcare and pension.

You will be based in our Manchester offices but with frequent travel (Covid restriction permitting) to Birmingham, Sunbury and Bratislava.