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Job

Connecting

Executive support technician - London

  • Location

    City of London, London

  • Sector:

    Infrastructure

  • Job type:

    Contract

  • Salary:

    £180 - £200 per day

  • Contact:

    Alfie Nevill

  • Contact email:

    alfie.nevill@claremontconsulting.com

  • High Salary:

    200

  • Low Salary:

    180

  • Reference:

    BBBH14955_1532508302

  • Job Published:

    25 days ago

  • Duration:

    3 MONTHS

  • Expiry Date:

    2018-08-24

  • Startdate:

    ASAP

  • Consultant:

    #

Executive support assistant required by my client a global consultancy based in London for a initial 3 month contract with view to extend.

The resource task includes:

*Coordinate, Response and Resolve all End User computing/mobility concerns brought to the resources

*Continuous Service Improvement of services delivered to all in-scope participants

*Ensure superior quality in the delivery of services, including a periodic review of computing/mobility concerns - generating updates to processes and tools, as applicable

*Capture trending to reduce/prevent repeated occurrences

*Liaise with MC engineering, networking, and security as a trusted advisor

*Proactively gather the "Voice of the Customer" for feedback to improve overall customer experience

*Resources visiting with executive assistants regularly for "Walk in my shoes" services to understand support concerns and topics in a proactive manner

*Develop periodic reporting as requested by my client.

If you feel you are suitable for the above role please send your CV for immediate review.