We have an exciting opportunity for a Field Project Manager to join our growing team this is a 12 month FTC supporting one of our largest international clients.
The Field Project Manager will support 2 Project Managers in the execution of the projects delivered for the client.
How you will do it
Program, test, and commission physical security systems, including access control, video management, and intrusion detection systems.
Work directly with Project Managers to ensure that the sites are tested and commissioned to meet required First Day of Business (FDOB) dates.
Interact with a ticketing system to track security systems issues from report to resolution; Ensuring completion within defined SLAs.
Coordinate with clients Corporate Network, corporate IT and other relevant teams to drive resolution to assigned tickets.
Coordinate with security integrators to resolve hardware failures ensure that all testing and validation is completed prior to integrator departure.
Support team initiatives to upgrade or patch security hardware and software infrastructure.
Support continual process improvement by executing and validating existing documentation. Identify gaps in processes/standards and contribute original content to the systems library.
Perform periodic audits of security systems / devices / cameras in order to ensure they are fully functional for desired health performance
Support remote shutdown of applicable security devices as a preventive measure for planned power outages and to verify functionality of security equipment after power restoration
Conduct system training as required and directed by the Program Manager and the client.
Special projects and duties as assigned by the clients Technology managers.
What we look for
Flexibility to travel to Europe on a regular basis
Experienced in supporting and managing physical security technology or in supporting IT infrastructure in corporate environments.
Understanding of security hardware including but not limited to door controllers, readers, electrified locking hardware, dual factor authentication, cameras, video recording hardware, intrusion detection systems, duress hardware
Ability to communicate factual information and ideas in English, clearly and concisely, both orally and in writing, often under pressure and tight deadlines.
Understanding of basic networking concepts and knowledge of Windows-based network utilities (ping, nslookup, tracert, net use, net stat, arp, etc.)
Ability to think critically, assess and investigate systems issues to understand the underlying cause and work with team to document, validate and execute programmatic resolutions.
Experience supporting Enterprise Access Control, Video Management, Visitor Management and Incident management systems. Experience with Genetec (Security Center, Synergis, Omnicast, Stratocast), S2, ExacqVision preferred but not required.