Connecting
(Finnish Speaking)Service Desk/ Desktop Support - REMOTE
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Location
London, England
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Sector:
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Job type:
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Salary::
Up to £0.00 per annum
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Contact:
Zack Abbatecola
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Contact email:
zack.abbatecola@claremontconsulting.com
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High Salary:
0
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Low Salary:
0
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Reference:
BBBH15622_1547484752
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Job Published:
6 months ago
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Duration:
6 months
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Expiry Date:
2019-02-13
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Startdate:
asap
A Leading IT Consultancy are currently looking for a Finnish Speaking desktop support candidate who is confident performing support duties remotely for an initial 6 month period and rolling.
You will be responsible supporting Windows systems any experience across 1- 3 line support is greatly respected.
NO weekend or night shifts - normal 40 hr week. Day rate is negotiable on experience
This role is 100% Remote work. Can be working from any of the following countries - UK, Ireland, France, Romania, Sweden, Netherlands, Germany
Position Functions or Responsibilities:
* Identify issues, investigate root causes and recommend solutions to reported problems
* Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail
* Screen, refer, and diagnose internal inquiries and work requests relating to PC maintenance
* May prepare help desk incident reports and assist in hardware and software evaluation Participate in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
* Identify issues, investigate root causes and recommend solutions to reported problems
* Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail
* Screen, refer, and diagnose internal inquiries and work requests relating to PC maintenance
* May prepare help desk incident reports and assist in hardware and software evaluation Participate in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner External Description Requirements
Must have:
- Fluent in Finnish Language
* University education, preferably technical degree or Microsoft certifications
* Up to two years' experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications
* Experience of providing remote IT support
If you feel you are suitable for the above please apply in for an immediate review.
