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Implementation Coordinator

Posted 26 January 2021
SalaryUp to £35000.00 per annum
Job type Permanent
Reference19328

Job description


Implementation Coordinator - Columbus, GA
Premier medical supply company has an immediate need for an Implementation Coordinator. Direct Hire opportunity with excellent benefits offered.
Responsibilities:
  • Manage new client account implementation by creating and executing all needed documents.
  • Access client requirements and or needs by completing Implementation Questionnaire.
  • Interaction with the client to manage their initial client setup including but not limited to managing their products, proposals, technology needs and more.
  • Operate as the lead point of contact for all matters specific to the implementation process.
  • Build and maintain strong, initial client relationship to be transitioned to an Executive Account Manager upon successful implementation of client to include but not limited training, sales support, etc.
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives.
  • Communicate clearly the progress of initiatives to internal and external stakeholders through structured processes, goals, and client expectations.
  • Forecast and track key initiatives.
  • Develop and ensure client satisfaction through client surveys.
  • Conduct internal audits for process improvements.
  • Job responsibilities are subject to change to align with business goals and are not intended to be all inclusive.
  • Professional appearance and demeanor.
  • Availability to work between 8:00 am- 6:30 pm EST Monday thru Friday, shifts may vary within these operational hours.

Requirements:
  • 3+ years of project management or relevant & proven problem-solving work experience.
  • Demonstrated communication proficiency; able to effectively present and credibly influence at all levels of the organization, including executive and C-level.
  • Competent in Microsoft Applications (i.e. Outlook, Word, Excel, PowerPoint).
  • Capacity for managing multiple tasks/projects with organization and timely completion.
  • Experience in delivering client-focused solutions based on client needs.
  • Exceptional listening and presentation skills.
  • Excellent verbal and written communications skills.
  • Well-developed interpersonal skills; the ability to communicate effectively, to both transmit and receive information, to provide and receive feedback.
  • Expertly manage multiple tasks, maintaining organization and timely completion of projects with effective communication across departments to maximize productivity and profitability.
  • Detail orientated with low error levels, while working under pressure.
  • Thorough understanding of different client types and services offered.
  • Sustain thorough knowledge of all contract documents for execution and compliance.

Qualifications:
  • Bachelor's degree preferred (particularly in related field) or equivalent work experience.