This is an exceptional opportunity for a self-motivated Support Analyst with strong experience working within a service-orientated Service Desk environment with a solid understanding of Windows and cloud platforms.
The key responsibilities of the role include:
- First and second line IT Support (helpdesk, remote and deskside)
- User administration within the following environments:
- Active Directory administration
- Desktop Central
- Office 365
- Windows 10
- Cloud based security products
- Provide exceptional Service Support and Customer Service to the business, via remote and deskside support, email and telephone
- Work with a variety of Business and Technical teams to enhance service
We are looking to move quickly on this position so apply now to be considered.