IT Support Analyst for mid Kent location

Posted 28 September 2021
Salary£25000.00 - £30000.00 per annum + Benefits
LocationKent
Job type Permanent
DisciplineTechnology Recruitment
Reference20258
Contact NameMartin Warner

Job description

Please be advised of the two following items before applying

1. This role is, at the moment, a 12 month Fixed Term Contract that may extend but there is no guarantee of this
2. The client is not accessible by public transport (nearest train station is 15 miles away) and is in a very rural location. Please bear in mind that you will need your own transport to get to Head Office

*** the role is Hybrid so you will not be expected to be in the office five days a week ***

My client is looking to recruit a good all round IT Support person who will be responsible for the following

Supporting the end-to-end IT service delivery function,
Logging, ownership and management of incidents;
Communication with stakeholders;
Implementation of agreed solutions;
Problem solving and escalation of unknown solutions;
Produce and maintain documentation;
Knowledge sharing amongst the IT team.
Undertake maintenance/changes to IT systems including servers, security solutions, virtual technology, storage technology, thin client technology, remote access, Active Directory, deployment tools etc.
Plan, implement and test new solutions and upgrades as assigned
Responsible for the documentation and maintenance of operational procedures and policies
Responsible for advocating Information Security best practice at all times
Assist with developing local delivery plans and the overall IT strategy

To be considered for this excellent opportunity you need to be able to demonstrate experience in at least some of the following

Solid understand of Microsoft Server
DHCP, DNS, Active Directory and Group Policy
VMware, ESX Hosts and configuration.
Network management experience ideally Cisco Meraki
Netapp Storage Manager
Exchange Management Console
VMTools
Office 365 Hosted Exchange (Azure)
Firewall administration
Citrix published Apps using Xenapp (application packaging)
VoIP Telephone systems
Microsoft SCCM, WSUS
Experience of working within a Service Desk environment using the ITIL framework

Please send your CV to me, Martin Warner, and I will get back to you as soon as possible