IT Technical Team Leader for Kent SME


IT Technical Team Leader for Kent SME

  • Location

    Kent, England

  • Sector:


  • Job type:


  • Salary::

    £275 - £360 per day

  • Contact:

    Martin Warner

  • Contact email:


  • High Salary:


  • Low Salary:


  • Reference:

    419 - IT Team Leader_1559061675

  • Job Published:

    19 days ago

  • Duration:

    6 months plus

  • Expiry Date:


  • Startdate:


My client is looking for an Infrastructure Services Technical Team Leader to manage a small on-site team responsible for provision of an IT Service Desk, and the monitoring, maintenance, operational support and proactive development of the IT Infrastructure and desktop/mobile environment providing services to approx. 350 users in a clinical environment.

The successful candidate will require both leadership and "hands on" technical skills.

The ability to lead by example
Experience of operational management, motivation and development of small and varied support teams in a business critical environment
Experience of 1st/2nd/3rd line incident and problem resolution in a technical environment (ITIL qualification would be preferable) to defined service levels

Experience of asset management, hardware life-cycle management and desktop and workstation build and imaging
Experience of implementing operational security processes and supporting toolsets and ensuring user compliance with security policy

Experience of implementing, or working within the ITIL framework and particularly improving Service Desk Incident and Problem Management processes, metrics and reporting
Experience of procuring IT equipment and managing hardware and software support providers to defined service level agreements

Excellent stakeholder management skills

In addition the candidate will have the following technical skills:-

*Solid understand of Microsoft Server 2008R2, 2012R2,
*Network management experience
*Experience of Netapp Storage Manager
*Experience with Exchange Management Console
*Experience of Office 365 Hosted Exchange ( Azure)
*Experience of Checkpoint Firewall administration

This is a very exciting and dynamic role and will appeal to someone who enjoys combining management and technical roles

Please send your CV to me, Martin Warner, and I will get back to you as soon as possible