Service Introduction Analyst - West Midlands

Posted 17 August 2022
Salary £35000.00 - £55000.00 per annum + 15% Bonus plus benefits
LocationEngland
Job type Permanent
DisciplineTechnology Recruitment
Reference21136
Contact NameMartin Warner

Job description

**** Hybrid working - please do NOT apply if you are only looking for remote based roles as I will not be able to help on this one ****

Due to expansion my client is looking to build its Service Design function and is looking to recruit a team of professionals who can demonstrate a strong service management approach and understanding

In short, candidates simply need to have a background in ITIL and be able to show that they have familiarity with

- Service introduction
- ITIL
- the concepts of project management
- Operations
- Service transition
- Service design

As the client is looking for a number of people ALL levels of experience will be considered so please send in your CV and I will get back to you as a matter of priority

The role is busy, fast paced and will offer an excellent career path into other areas within IT.

The job profile is very detailed and I will send it to interested parties, upon receipt of a CV

Areas of responsibility will include

- incorporating new services into production and operations
- deliver a comprehensive service design approach to new projects and programmes
- manage service design activities
- working closely with IT Risk, Problem Management, PMs, Service Owners before moving projects and upgrades into live
- PIDs
- Continual Service Improvement plans
- Business Readiness

These are excellent roles and offer superb career opportunities - please send your CV to me, Martin Warner, and I will get back to you as soon as possible