L1 and L2 Service Desk Analyst - West Lothian

Posted 16 March 2020
Salary£100 - £120 per day
LocationWest Lothian, Scotland
Job type Contract
Contact NameGail Maguire

Job description

L1 and L2 Service Desk Analyst - West Lothian

My client is a highly dynamic and successful IT Services and Consultancy organisation that currently has an opportunity for Level 1 and level 2 Service desk analysts to join their team in West Lothian on a contract basis.

The role will involve remote support of desktop customer users over the phone to resolve windows/desktop issues.

The successful candidate will have previous experience in remote support and remote access of users desktops to solve IT first and second line issues.

You will ideally have experience with:
- Win 7/10
- O365
- Office products
- Good telephone manner
- Any experience with MSTeams would be an advantage

This role is urgent, please send your cv asap