National Account Manager


National Account Manager

  • Location

    England, England

  • Sector:

    Sales & Marketing

  • Job type:


  • Salary::

    £35000 - £45000 per annum + 25k OTC

  • Contact:

    Luke Coleman-Evans

  • Contact email:


  • High Salary:


  • Low Salary:


  • Reference:


  • Job Published:

    about 1 year ago

  • Expiry Date:


  • Startdate:


National Account Manager

In today's dynamic retail environment, Tyco Retail Solutions understands the importance of new, innovative strategies to improve performance and build shopper loyalty. As a leading global provider of integrated retail performance and security solutions, Tyco Retail has solutions deployed at more than 80 percent of the world's top 200 retailers in 70+ countries. Our legacy began over five decades ago with the introduction of Electronic Article Surveillance (EAS) technology to combat shoplifting. Retailers worldwide embraced its benefits in helping to deter and detect theft, allowing customers to browse openly displayed merchandise, and protecting the store's bottom line.

As the National Account Manager for Tyco Retail solutions you will deliver a best in class service to your customers, ensuring growth and protecting existing customer service revenue. Working exclusively within the leisure market team the National Account Manager will be a successful solution seller and will have the ability to identify new business opportunities within your retailers, ensuring that clients are informed of the full product portfolio and understand the return on investment that our retail solution products offer.

The National Account Manager will be able to develop outstanding relationships and will build a customer network within UK retailers to ensure you achieve the sales targets and profit margin objectives set by the business. You will also deliver excellent customer service to nominated accounts through structured account review processes.

How you will do it

The National Account Manager will be home/ field based and will develop and sustain the relationship of nominated and targeted accounts within the sector on a national basis. You will be proactive in learning technology innovation that could enhance relationships and develop further revenue. Through maintaining effective relationships with each company department you will ensure the best level of communication, service and response is delivered to the customer at all times. Through working closely with the design team you will be able to deliver detailed bids/quotations that meet the requirements of the customer. You will also work closely with the Account Representative team to ensure the co-ordination of projects, customer delivery and customer satisfaction are achieved. The National Account Manager will communicate with the customer on a regular basis to ensure customer satisfaction and to encourage internal business referrals maximising cross selling opportunities.

What we look for:

You will be an experienced Key Account Manager and therefore will be able to demonstrate a successful track record of managing and enhancing customer relationships and revenue.
You will have the ability to gain an understanding of your customers business and an awareness of their challenges and strategies enabling you to sell solutions and to identify Return on Investment for your customers.

You will enjoy challenging situations where results can be achieved through persuasion within a specialist area of expertise.

Who we are:

At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.