Office Administrator

Posted 27 May 2022
Salary£23000 - £28000 per annum
Job type Permanent
DisciplineProgramme and Project Management Recruitment
ReferenceContracts Assistant
Contact NameDorota Czupryn

Job description

What you will do

Johnson Controls are a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems!
The UK&I Service team has a turnover of $60m and delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls and mechanical & electrical works.
As our Office Administrator you will assist Contracts department with placing orders, setting up new suppliers or subcontractors on our database but also issue and respond to Compliance Documents. Our Service Coordinator also assists with compilation and issuing of technical submittal documents / drawings. They key objective of this role is supporting operational team to deliver excellent customer service.

How you will do it

You will maintain a close working relationship with our Service Manager in order to meet our customers' objectives. Part of the service coordination is to ensure that service delivery is being handled in accordance with the agreed processes and documentation. You will take ownership of Office Coordination, such as answering phone calls, monitoring Company Email inbox, placing stationery orders, dispatch of packages / arranging couriers, BESCA Registrations etc.

What we look for

*Ability to plan and prioritise workloads with a structured approach
*Ability to multi-task and work in a dynamic environment/adjust to change quickly
*Clear communicator with good telephone manner with colleagues and customers
*Computer proficiency with the ability to handle multiple PC applications at once
*Ability to follow process with strong attention to detail

*Problem solving and collaboration skills to own and resolve customer issue
*Calm, resilient and flexible with experience in a fast paced service environment
*Ability to make decisions and challenge engineers if needed.
*Excellent time management and commination skills
*Ability to work in a team and on own initiative

If you are successful we can offer you a fantastic benefits package including a Competitive Salary, Pension, Life Assurance, Employee Assistance Program, Employee Referral Scheme, discount on Johnson Controls Security Products including ADT Smart Home plus voluntary schemes for Childcare Vouchers, Cycle to Work, Eye Care Vouchers and Holiday Purchase.