Connecting

Project Manager with Contact Centre experience

Location

City of London, London
Sector:

Programme & Project Management
Job type:

Contract
Salary::

£400 - £525 per day
Contact:

Martin Warner
Contact email:

martin.warner@claremontconsulting.com
High Salary:

525
Low Salary:

400
Reference:

815 Project Manager_1565874028
Job Published:

6 months ago
Duration:

6 months plus
Expiry Date:

2019-08-18
Startdate:

End of August 2019

My client is looking to move a number of contact centres (or call centres if you prefer) from a hosted to an on premise solution. This is a MASSIVE project and will keep the participants busy well into 2020.

The role will include

- working with on-site technical resource
- working in close co-operation with Portfolio Managers
- Ensuring all relevant documentation meets required standards
- Working with various businesses and user departments
- Project planning and tracking
- Sign off procedures and processes
- Stakeholder management
- Managing various projects at any one time

To be considered for this role you MUST be able to demonstrate that you have project managed call centre or contact centre based projects and/or programmes. This is not an overly technical role but understanding of call or contact centres is of paramount importance

Please send your CV to me, Martin Warner...

*** Please be advised that the role may alternatively based in the Midlands ***