- Posted 13 September 2019
- SalaryUp to £0.00 per annum
- LocationPrague, Czech Republic
- Job type Permanent
- Contact NameLee Bowles
I am currently working with a top 10 global professional services company that are currently looking for a Receptionist to work onsite at one of their end clients for a permanent opportunity in Prague.
What this job involves:
*Provide front of house and reception services for the client directly.
*Handling the client's reception duties with care, commitment and always in a courteous manner.
*Managing and responding to the client's customer's requirements and requests to ensure a high level of customer support to the JLL clients.
*Anticipate, welcome and announce visitor arrivals.
*Management of visitor access cards and signing in.
*Operating a switchboard
*Telephone enquiries (internal & external).
*Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
*Handle couriers and post deliveries and collections.
*Keep reception area neat and tidy.
*Check e-mails each morning and react accordingly.
*Maintaining accurate and efficient management information systems.
*Book taxis in line with the client's policy and procedures.
*Ensure all activities are carried out are in accordance with H and S policies.
*Manage client requests via the ticket's system in place
*Support with events
*Support and cover when required the Event coordinator
*Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.
Essential skills and experience:
*Excellent communication skills.
*Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk.
*Ability to handle multiple requests and work in a fast-paced office environment.
*Ability to accurately complete tasks assignments & responsibilities in timely manner.
*Responsive to customer requests in an empathetic, supportive and productive manner
*Must remain calm, courteous and polite in all circumstances
*Flexibility regarding possibly working out of business hours if required
*Possess a good level of IT literacy
*Basic technical knowledge / understanding
*Fluency in both French and English
*Demonstrate a high level of initiative and be proactive.
*Must be flexible in hours