Our Client is Asia's leading communications technology group, offering businesses an array of solutions including smart cities, workforce mobility, data hosting, cloud, network infrastructure, analytics and cybersecurity.
Their network infrastructure spans 428 points of presence in 362 cities. As an award-winning global managed security services provider, they help secure enterprises with our comprehensive market-leading cyber security solutions.
They serve customers around the globe from 74 offices in 28 territories, including Hong Kong, Japan, China, the United States and the United Kingdom. Together with their associates and subsidiaries, the Company serves over 675 million mobile customers around the world.
Objectives/Purpose of the Job
*Develop new and existing business:
*Generate new revenue from customers to meet an assigned annual sales quota
*Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
*Manage key accounts and develop long term business relationships with customers
Key Responsibilities & Key Result Areas
*Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
*Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
*Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
*Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
*Provide exceptional customer experience for prospects and clients to develop long term business opportunities
*Complete annual strategic sales action plans
*Forecast business as required by management in order to ascertain demand for products and services
*Support Singtel Global Offices (SGO) customers in Singapore
*Provide competitive market feedback on a regular basis in order to ensure Singtel's products remain competitive in the marketplace
*Propose business and telecommunication solutions
*Assess client' s existing and future requirements
*Deliver formal customer presentations
*Write and present customer proposals
*Evaluate and select vendors
*Negotiate with customers at the senior management / director levels
Qualifications & Experience
*At least 3 - 5 years' experience in Sales and Account Management in multinational Telco
Technical / Professional Skills:
*Knowledge on telecommunication network including voice, data, WAN, datacentre and network infrastructure technologies
*Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
*Understanding of managed services competition and market landscape
Non-Technical / Soft Skills:
*Must be self driven, energetic, resourceful, creative and good leadership.
*Able to project strong, positive image of self and company.
*Talent in resolving internal and external issues and compliant with corporate policy
*Able to master corporate system workflow and order process related to sales role.
*Proficient in communication via digital and social media channel; must be O365 skillful user
*English and Mandarin speaking; English and Chinese writing and word processing skill
*Legal knowledge in contracting