Job description

What you will do

Within this role, the internal Sales Administrator's primary duty will be the processing of orders and customer service support for customers. The role will involve working within one of our offices as an integral member of the UK&I sales team to provide administration support of the sales function.

How you will do it

Deliver sales order processing function including order entry and liaising with Operations Department on customs documentation along with finance on customer account queries

Assist in responding to customer order/delivery queries in a professional and efficient manner, dealing with and resolving any issues

Handling sales calls and queries as necessary

Providing customer quotations on ad hoc basis

Providing reports to assist sales and other management functions

Provide admin assistance for the Sales Channel Partner program

Maintain customer CRM systems and contact databases

Assist with other administrative functions as needed

What we look for:

Required Qualifications:

Proven experience of working within an administration type role in a similar busy office environment

Evidence of providing excellent customer service and/or managing customer relationships

Knowledge & Skill Requirements:

Evidence of strong IT Skills - advanced knowledge of MS Office Package especially Excel

Evidence of strong communications skills at a variety of different levels

Excellent telephone skills

Strong analytical, organizational and time management skills

If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on our products plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.