I am currently working with and representing a leading insurance organisation who are looking for a Senior Insight Analyst with strong research experience to join their team in either London or Peterborough for a 12-month FTC.
*In this role you will be responsible for providing customer research and analytics that will help to shape the organisations strategic roadmaps and customer propositions whilst working with a variety of teams and stakeholders to embed your findings.
*You will be their customer insight champion, owning the relationships between their third-party data agencies and tool providers to create 'best in market' insight which will enable them to understand and deliver for their customers better than anyone else.
*You will work closely with the Insight Manager in developing a roadmap of bespoke insights projects whilst also delivering regular and relevant updates to the wider business.
*Experience using qualitative and quantitative research methodologies
*Experience in combining multiple data sources to create compelling and actionable insights
*Strong communicator adapting style to suit varying technical capabilities
*Ability to gather and interpret business requirements to create briefs, lead prioritisation and deliver best in class insight projects
*Advanced user of excel, high attention to detail and proactive
*MRS qualification (Bonus)
*Experience in managing research agencies and third-party tool providers (Bonus)
*Experience in managing NPS programmes (Bonus)
If you are interested or would like to find out more information, please apply in or get in touch: email@example.com