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Job

Connecting

Service Desk Analyst for company in the Bristol area

  • Location

    Bristol, England

  • Sector:

    Infrastructure

  • Job type:

    Permanent

  • Salary::

    £17000.00 - £23000.00 per annum

  • Contact:

    Martin Warner

  • Contact email:

    martin.warner@claremontconsulting.com

  • High Salary:

    23000

  • Low Salary:

    17000

  • Reference:

    303 - Service Desk_1522946249

  • Job Published:

    4 months ago

  • Duration:

    Permanent

  • Expiry Date:

    2018-05-05

  • Startdate:

    March 2018

If you have good Help Desk or Service Desk experience then this could be the job for you

My client is looking for candidates who can demonstrate experience in the following areas

- good telephone manner
- ability to work with clients and customers
- good problem solving skills
- PC and Laptop awareness
- Able to resolve technical faults
- Good IT awareness

If this is you then please send your CV to me, Martin Warner, and I will get back to you as soon as possible

The role will include

- 1st line technical support
- Providing excellent customer service
- Working to service level agreements
- maintaining customer logs and profiles
- project based work where required
- issue resolution
- problem determination and resolution
- liaising with external technical support

Great company, lovely location, fantastic career prospects

Please send your CV and I will get back to you