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Job

Connecting

Service Desk Analyst for large company in Essex

  • Location

    Chelmsford, Essex

  • Sector:

    Infrastructure

  • Job type:

    Permanent

  • Salary::

    £17000.00 - £22000.00 per annum + Many benefits

  • Contact:

    Martin Warner

  • Contact email:

    martin.warner@claremontconsulting.com

  • High Salary:

    22000

  • Low Salary:

    17000

  • Reference:

    517 Help Desk Essex_1523458515

  • Job Published:

    4 months ago

  • Duration:

    Permanent

  • Expiry Date:

    2018-05-11

  • Startdate:

    May 2018

***** Service Desk *****
***** Service Desk *****
***** Service Desk *****
***** Service Desk *****

If you have good Help Desk or Service Desk experience then this could be the job for you

My client is looking for candidates who can demonstrate experience in the following areas

- good telephone manner
- ability to work with clients and customers
- good problem solving skills
- PC and Laptop awareness
- Able to resolve technical faults
- Good IT awareness

If this is you then please send your CV to me, Martin Warner, and I will get back to you as soon as possible

The role will include

- 1st line technical support
- Providing excellent customer service
- Working to service level agreements
- maintaining customer logs and profiles
- project based work where required
- issue resolution
- problem determination and resolution
- liaising with external technical support

Great company, lovely location, fantastic career prospects

Please send your CV and I will get back to you