Our Service Engineers deliver the preventative maintenance, routine service and remedial works in the field associated with the site wide passive fire protection systems of the customers premises. Typical systems would include fire dampers, fire doors and other associated passive fire protection equipment. This role will be based full time on a nuclear power station in the Somerset area.
The successful candidate will be confident in working on their own as well as part of a team taking direction from their manager and site supervisor and meeting with the requirements of both the customer and the business alike. The ideal candidate will take personal responsibility for service delivery, quality and health and safety by acting as a role model to meet and exceed customer expectations as well as advising the customer and business of remedial actions required and potential upgrades.
How you will do it
Carry out and complete all service works outlined above.
Accurately and consistently record timings and all service documentation using provided IPAD and Service software.
Drive deficiencies, materials, and product sales.
Lead and drive a first-class customer service experience.
Conform to all QEHS regulations and take part in all training provided as and when needed to meet the businesses requirement for a zero-harm workplace.
Responsible for singing up to all RAMS, PPE, Toolbox talks, van audits and accident investigations.
Actively take part and assist in driving their continuous improvement of performance, training, and development.
Actively take part in internal technical audits.
Actively be involved in coaching of new apprentices.
Be a key link between the customer and their Field Line Manager ensuring there is effective communication of works carried out and works required between all parties.
Successfully complete and pass enhanced security vetting programs including Disclosure Scotland, enhanced screening and Counter Terrorism Checks as and when needed.
What we look for
Experience of working within a service focused business.
Full UK driving licence.
Experience of working within the fire detection and protection industry.
Technical experience and knowledge of fire legislation and standards within the relevant field.
Excellent understanding of fire detection and alarm systems and associated field devices.
Good understanding of Gas suppression systems and the service and maintenance of such.
Preferred experience of leading teams, coaching, and developing staff.
Experience of working on nuclear power stations.
If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, bonus, pension, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.