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Job

Connecting

Technical Support Manager - City of London

  • Location

    City of London, London

  • Sector:

    Infrastructure

  • Job type:

    Permanent

  • Salary::

    £45000.00 - £65000.00 per annum + Car Allowance

  • Contact:

    Martin Warner

  • Contact email:

    martin.warner@claremontconsulting.com

  • High Salary:

    65000

  • Low Salary:

    45000

  • Reference:

    423 Tech Support Mgr_1527072352

  • Job Published:

    7 months ago

  • Duration:

    Permanent

  • Expiry Date:

    2018-06-22

  • Startdate:

    May/June 2018

My client, a large UK Bank in the City, is looking to recruit an excellent IT Support Manager to complement its growing department.

*** To be considered for this role you MUST come from a strong, and recent, Desktop Support Background *** this is a mandatory requirement ****
The role encompasses

- Relationship management with other parts of the business
- Technical, desktop and desk-side management
- Strong team leadership skills
- Operations Management
- Support for all in-house technologies
- Working to SLAs
- Ensuring staff work to guidelines
- Process improvement and enhancement
- Technical Support
- Hardware/Software support issues
- SLA responses
- Incident management
- Staff management and mentoring
- Project based work

There are many other facets to this role and these will be covered on the job spec that I will send out to interested parties.

Ultimately the successful candidate will need to show excellent team and people management experience as this will form the bulk of the role

Please send your CV to me, Martin Warner, and I will get back to you as soon as possible