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a consultative approach

client-focused, expertise, integrity, partnership

about us

We are organised around IT niches, an HR division, and an Engineering offering. Our services include permanent and contract recruitment across the developed world, managed locally through our offices and partnerships. Within our contract offering, we offer a range of value-add services for both employers and contractors.​

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Latest Vacancies

Direct Debit Admi...

Manchester, Greater Manchester

£20000 - £25000 per annum + 33 Days Holiday

Direct Debit Administrator Newton Heath, Manchester 39 Hours, Mon - Fri, Permanent £20-25k, 33 Days Holiday, Pension, Free Parking What you will do: Working within our Tyco Park offices, our Direct Debit Administrators are responsible for reviewing and entering new direct debit mandates and managing the payment process including cancellations, queries, banking reports, credit control, refunds and administration. Our Direct Debit Advisors deal with phone, email and postal queries and payment concerns. How you will do it: As a Direct Debit Administrator you will review & enter new direct debit mandates. Monitoring incoming post, mailboxes and being reactive to incoming calls. You will monitor and react to a number of reporting functions and be responsible for manually sending out or letters auto printed as a result of working reports. You will log and update IT systems to ensure accurate reporting and up to date administration of customers' accounts. What we look for: To become a Direct Debit Administrator you will be expected to have experience in a financial administration role and have dealt with direct debit mandates. You will display strong IT skills; in particular with Microsoft Office and Excel spreadsheets. This role involves speaking to customers about their financial matters so an excellent telephone manner is essential. Who are we? At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Sales Consultant

Birmingham, West Midlands

Negotiable

Job title:Sales Consultant (Territory) Reporting to:Sales Manager Job Summary / Responsibilities What you will do As Regional Account Manager/Territory Sales Consultant you will actively drive service growth from within a defined geographic territory, through the sale of our fire & security solution portfolio, into relationship Customers (medium/large end users, contractors, FM's and local government). The role will be biased to managing existing Customer relationships, and the Regional Account Manager/Territory Sales Consultant you must have experience in multi-call cycle sales, account management or similar. You will need to create relationships with executive level Customers and engage Customers in understanding the value of our solutions/services provide (specifically in Security/ AMR/fire detection). You will need good negotiation skills and be adapt at managing many different Customers within a single Company (procurement, executives, project management, risk control, health and safety, engineering etc). How you will do it The role will actively drive fire detection and security sales and you will have the knowledge and awareness to both support Customers with onsite knowledge (surveying and configure, price, quote activity) and through engaging the design centre in larger opportunity support. Working with your Sales Manager you will proactively drive a territory management activity model, delivering purposeful activities for service growth (whitespacing/cross selling/up selling) along with active retention of your Customers and defined management of new business leads. Dependent on the specific nature of the territory you may also be required to manage contractor accounts, and actively sell smaller project opportunities, always ensuring the attachment of service contract. What we look for Required You will demonstrate energy, passion and drive for success whilst demonstrating the highest levels of professionalism internally and externally. You will have a minimum 36 months in a field sales role, preferably B2B environment. You will be PC literacy, including knowledge of Microsoft Office products. You will hold a full UK driving licence. Preferred You will have experience using salesfore.com to log all activities, customer interactions, opportunities, leads and pipeline. Preferable to have experience in 'solution sales' and demonstrating value in the sales process. Preferable to hold both fire & security solution knowledge. Relationship, solution, account or multi-call selling. Service sales / service contract offerings. You will have specific training associated with technical standards, codes or industry related programmes.

Tester - SAS

Birmingham, West Midlands

Up to £0.00 per annum + HIGHLY COMPETITIVE SALARY

Test Analyst - SAS/BI My client is a highly dynamic and successful IT Services and Consultancy and Data warehousing organisation with a strong presence across the UK. They currently have an opportunity for a tester to join them in Glasgow, Edinburgh, Birmingham, or London working on client focused projects. The role will be for: Test Analyst's to join existing teams to be based out of the London, Leeds, Chester or Edinburgh offices. Essential Skills: - Minimum 2 years experience of delivering in technical test analyst roles - Experience of testing in data-driven environments utilising SAS, SQL skills, or equivalent data querying languages - Experience of working in Agile environments - Experience of testing BI/Data Warehouse/Analytics/ETL/Data Migration projects - Strong analytical skills to effectively translate requirements and technical specifications into quality test artefacts, e.g. test cases, test scripts, test data etc. - Experience of specifying test data and preparing test data to support the test phase(s) - Conducting testing, analysing results, and working effectively with development teams to resolve defects - Produce clear and accurate technical documentation - Excellent organisation and time management skills - Ability to liaise with clients and stakeholders - Good communication skills Desirable Skills: - Familiar with different development methodologies (e.g. V-Model, Waterfall, Iterative) - Full lifecycle testing experience - Experience of using test management tools (licensed or open source) - Financial Services experience - Estimate with good accuracy the effort required to complete assigned tasks and reports clearly on the status of those tasks Candidate Qualities: - A good team player who can work independently when required - Inquisitive in nature - Excellent client facing skills with ability to quickly build rapport - A proactive self-starter - Excellent communication and presentation skills - An enthusiasm towards testing and desire to develop and expand a growing test practice - An ability to build relationships Other Essential Requirements: - ISEB/ISTQB Foundation in Software Testing - Willing to work on client sites, potentially for extended periods - Willing to travel for work purposes and be happy to stay away from home for extended periods - A graduate degree or equivalent project experience This is an excellent opportunity to join a dynamic and exciting business

Sales Consultant

Manchester, Greater Manchester

Negotiable

Job title:Sales Consultant (Territory) Reporting to:Sales Manager Job Summary / Responsibilities What you will do As Regional Account Manager/Territory Sales Consultant you will actively drive service growth from within a defined geographic territory, through the sale of our fire & security solution portfolio, into relationship Customers (medium/large end users, contractors, FM's and local government). The role will be biased to managing existing Customer relationships, and the Regional Account Manager/Territory Sales Consultant you must have experience in multi-call cycle sales, account management or similar. You will need to create relationships with executive level Customers and engage Customers in understanding the value of our solutions/services provide (specifically in Security/ AMR/fire detection). You will need good negotiation skills and be adapt at managing many different Customers within a single Company (procurement, executives, project management, risk control, health and safety, engineering etc). How you will do it The role will actively drive fire detection and security sales and you will have the knowledge and awareness to both support Customers with onsite knowledge (surveying and configure, price, quote activity) and through engaging the design centre in larger opportunity support. Working with your Sales Manager you will proactively drive a territory management activity model, delivering purposeful activities for service growth (whitespacing/cross selling/up selling) along with active retention of your Customers and defined management of new business leads. Dependent on the specific nature of the territory you may also be required to manage contractor accounts, and actively sell smaller project opportunities, always ensuring the attachment of service contract. What we look for Required You will demonstrate energy, passion and drive for success whilst demonstrating the highest levels of professionalism internally and externally. You will have a minimum 36 months in a field sales role, preferably B2B environment. You will be PC literacy, including knowledge of Microsoft Office products. You will hold a full UK driving licence. Preferred You will have experience using salesfore.com to log all activities, customer interactions, opportunities, leads and pipeline. Preferable to have experience in 'solution sales' and demonstrating value in the sales process. Preferable to hold both fire & security solution knowledge. Relationship, solution, account or multi-call selling. Service sales / service contract offerings. You will have specific training associated with technical standards, codes or industry related programmes.

Senior Resource P...

Manchester, Greater Manchester

£30000 - £35000 per annum + 33 Days Holiday

Senior Resource Planning Analyst Manchester City Centre What you will do: Working with our security alarm response and call-centre business areas our Senior Resource Planning Analyst will manage workflow to accommodate volume and special project demands work. You will provide centre-wide reporting of hourly, daily, monthly, and yearly service levels for alarm and call-centre traffic to optimise performance through effective capacity planning and improvements to efficiency. This is a lead role in an award winning planning team where you will coordinates and oversees the day to day activities of a team of Resource Scheduling Coordinators. How you will do it: Our Senior Resource Planning Analyst will deal directly with key stakeholders and investigate business areas to optimise and drive efficiencies. This will be achieved through a balance of statistical analysis and relationship building. You will be expected to compile and interrogate data to provide insight and analysis, create scorecards and optimise business area performance. What we look for: As a Senior Resource Planning Analyst you will have experience in a similar role and a track record of achievements dealing with volume call and response functions. You will have a very strong understanding of Microsoft Office and in particular Excel spreadsheets utilising functions such as VLookups, formulas and pivot tables. Excellent communication and presentation skills are vital in this role as you will be managing stakeholders. Who are we? At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Front end Develop...

Abingdon, Oxfordshire

Up to £0.00 per annum

Job Specification: At our clients Technology Centre, UK, a software developer is required to strengthen the web application development team. The focus of this team is the delivery of commercial web-based solutions for the energy sector. This work requires the successful applicant to have the flexibility to work across a broad technology stack, as well as being able to shape and influence the delivered solutions. The web application development team works closely with product and service teams in Abingdon and from the wider organization, as well as engaging with external groups on aspects such user centred design and development. To be successful the applicant must be comfortable working in an Agile software development environment, be able to demonstrate strong initiative, as well as proactively collaborating with other groups. There is a strong focus for this role on delivering exceptional User Experience. Therefore ability to analyse and understand user experience and behavior and successfully transfer this into the design and development of the commercial deliveries is considered key. Job Requirements: *Ability to efficiently transition between technologies and programming languages *Ability to write clean and efficient code which includes high quality automated test coverage *Ability to work in a team environment that is fast-paced and follows Agile development practices *Ability to work to commercial deadlines *Good communication skills Exposure to any of the following would be advantageous: *Commercial software development *Design and Architecture *Cloud Technology *Desktop Application *High-Performance Computing *Human Computer Interface *Security *User Experience Design *Web App and Micro services Qualifications: Either: Bachelors/Masters in Computer science / Software engineering , or Masters or above in a mathematical, scientific or engineering discipline. Asking for In-depth experience with Angular 2+, JavaScript and CSS.

Scrum Master/ Agi...

Dublin, Republic of Ireland

Up to £0.00 per annum

My Client a leading IT consultancy is looking for an experienced Scrum Master/ Agile Coach to work on a global transformation project based in Dublin for an initial 6 months with a view to extend. Rate is negotiable. Enforce and promote SCRUM disciplines. Must organize and run daily stand ups. Promotes healthy team environment and removes impediments Ensures team is delivering / aligned on project vision and goals Must keep the IT team focused on sprint plan and support regular reviews. Work with multiple product owners to write and develop clear, non-implementation specific epics, user stories and acceptance criteria. Interview product owners to understand as-is business processes and then develop customer-driven to-be processes. Support the implementation of pull based system across multiple projects. Progressively improve our demand side and analysis practices, focusing on waste elimination, demonstrating this improvement with the hard data. Support and contribute to the metrics driven culture within our function. Requirements: A strong background in financial services and a proven ability to quickly understand the business strategy and objectives Must have strong understanding of UK payments landscape and real time payments Significant experience of business analysis in an agile environment An IT background with solid grounding in technology is essential Experience of developing high quality user stories and acceptance criteria for multiple business processes having multiple product owners in an organization new to agile development methodology 3+ years in the role of Scrum Master, XP coach, or Agile servant leader Communication, group dynamics, collaboration and continuous improvement are - core being best practice driven Kanban practitioner, Scrum Certified or Six Sigma certification a plus 2.1 or higher in a related discipline from an academic institution; Masters a plus Experience of specification by example is also a plus Exceptional written and verbal communication skills Agile/scrum certification If you feel you are suitable for the above please apply in for an immediate review.

customer service ...

Dublin, Republic of Ireland

Up to £0.00 per annum

A global Consultancy who do a lot of work within the financial services are looking for a Call center Representative to work on site for a global bank based in Dublin for an initial 6 month contract. Rate negotiable. This is a great opportunity for graduates who are lookng to establish themselves within customer services with the experience working in a global banking environment. Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day will likely involve fielding between 75 to 100 calls. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Required Skills for this role include: At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. An education level of at least a high school diploma or GED Preferences. Previous healthcare industry experience in a Provider (hospital/doctor's office) or Insurance company that required knowledge of contracting, credentialing or medical claims. Demonstrated focus on quality that includes attention to detail, accuracy, and accountability for your work product. Ability to communicate (oral/written) effectively in a professional/office setting. Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills. Time management skills that require the ability to cope with a complex, changing environment. If you feel this is something you are interested in please send in your CV for an immediate review.

Call Center Repre...

Dublin, Republic of Ireland

Up to £0.00 per annum

A global Consultancy who do a lot of work within the financial services are looking for a Call center Representative to work on site for a global bank based in Dublin for an initial 6 month contract. Rate negotiable. This is a great opportunity for someone who is looking to develop their skills within customer services working a global banking organisation. Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day will likely involve fielding between 75 to 100 calls. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Required Skills for this role include: At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. An education level of at least a high school diploma or GED Preferences. Previous healthcare industry experience in a Provider (hospital/doctor's office) or Insurance company that required knowledge of contracting, credentialing or medical claims. Demonstrated focus on quality that includes attention to detail, accuracy, and accountability for your work product. Ability to communicate (oral/written) effectively in a professional/office setting. Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills. Time management skills that require the ability to cope with a complex, changing environment. If you feel this is something you are interested in please send in your CV for an immediate review.

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