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client-focused, expertise, integrity, partnership

about us

We are organised around IT niches, an HR division, and an Engineering offering. Our services include permanent and contract recruitment across the developed world, managed locally through our offices and partnerships. Within our contract offering, we offer a range of value-add services for both employers and contractors.​

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Latest Vacancies

Cyber Security Ev...

Glasgow, Scotland


Cyber Incident Event Manager - Glasgow My client is a highly dynamic and globally successful Investment Bank. They currently have an opportunity for a Cyber Incident Event Manager to join their team in Central Scotland. The role: - Cyber Event Manager, is charged with orchestrating prevention, detection, and response to cyber events that threaten the Firm's clients, assets, and reputation. The cyber system is also responsible for the management of cyber events from detection to response to resolution, and serves as the Firm's focal point for cyber communications and reporting. The Cyber Event Management (CEM) team is responsible for orchestrating a rapid Firm-wide response to any cyber threat, vulnerability, or incident that introduces risk to the Firm, taking into consideration the nature and criticality of the cyber event; the Firm's assessed or potential exposure; the Firm's control posture; and the level of actual or potential business impact. The global incident team is a 24/7 operation with members in key geographic locations; this requires the role to cover shifts during weekday core hours, plus occasional evening and weekend on call for Cyber Event Management as required. Primary Responsibilities: A successful CEManager must have an appropriate mix of cybersecurity knowledge, communication skills, interpersonal skills, and operational experience. A successful candidate should ideally have a solid foundation of cybersecurity technology experience and have a voracious appetite for learning new things. The cybersecurity landscape is constantly changing and it is essential that you will be able to keep pace in this incredibly dynamic environment. - Assist in the development and implementation of global operations, working with leadership to establish comprehensive "follow the sun" workflow processes - Orchestrate cyber incident event management from detection to resolution to recovery for cyber threats, vulnerabilities, or incidents that threaten the Firm's clients, assets, or reputation - Develop, maintain, and continually refine standard operating procedures for escalation, communication, and response - Conduct cyber incident scenario preparation including scenario development with stakeholder teams, Cyber playbook development and documentation, incident simulations and exercises, as well as post-incident reviews - Develop, exercise, and continually refine Cyber playbooks for a range of potential threat scenarios - Maintain knowledge of current and emerging cyber threats to the Firm - Work as part of the global CEM community to develop and tune the firm's event response operations Required Skills: - Professional experience within security roles, preferably within financial services, law enforcement, the military, and/or the intelligence community - Requires excellent writing, presentation, and communication skills for event management; plus pre and post event response development - Experience designing and orchestrating cyber event exercises - Experience of cyber security investigations and understanding of cyber threat landscape - Knowledge of information security threat type and their composition - Knowledge and experience of computer security incident investigations and response processes - Ability to distil technical and complex information into easy to understand business terms for management Desired Skills: - Experience working for a globally distributed organization - Willingness to learn about the technology and cyber threat environment - Experience of Major Incident Management - ITIL V3 Foundation Certificate in IT Service Management - Experience of 24/7 operational environment - Certified Information Systems Security Professional (CISSP) - Certified Information Security Manager (CISM) This is an excellent opportunity to be at the forefront of one of the largest cyber incident global response teams

Customer Service ...

Manchester, Greater Manchester

Up to £16800 per annum + 33 Days Holiday

£16,800 Base salary 33 days holidays 10 week training programme Start date - 23rd April 2018 Shifts including Early/ Late/ Weekends What you will do Based at our Customer Contract Centre in Manchester City Centre, The role of Customer Service Advisor is key to the success of our business and will be first point of contact for our many customers who may be calling us with a query with their account or to discuss one of our many product offerings. The Customer Service Advisor will be responsible for providing a first class service to our new and existing UK customer base at all times. The successful candidate will be an excellent communicator with the ability to build strong relationships with our customers. You will be able to take ownership of each Customer enquiry and use your product knowledge and your proactive nature to find the best solution for all parties. How you will do it * Answering customer service calls in line with company processes and procedures * Providing customers with advice on how to operate and test their security systems * Booking engineer visits, liaising with engineers and customers regarding bookings * Accurately imputing information onto computer systems * Attending all necessary company training * Previous experience in a customer service environment * Excellent telephone manner * Good attention to detail * Customer focused with a proactive with a can do attitude What we look for * Proven experience in a contact centre environment is preferred but not essential Benefits: Johnson Controls can offer a competitive benefits package, which includes: * Basic salary of £16,800 * 33 days holidays * 10 week training programme * Early, Late and weekend shifts working 5 days per week Who we are At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

CIRT Global SOC Lead

Glasgow, Scotland


CIRT Global SOC Lead - Glasgow My client is a highly dynamic and globally successful Investment Bank. They currently have an opportunity for a CIRT Global SOC Lead to join their team in Glasgow. This role will lead, develop, and run the firm's global Security Operations Center (SOC) within the Cyber Incident Response Team (MSCIRT) function. The global MSCIRT SOC is a 24/7 operation with members in key geographical locations; performing security incident response triage, remediation and escalation. The SOC team consists of analytical and response specialists working 24/7 on events triggered from the firms array of security products; plus the handling of alerts from external parties. They work closely with the MSCIRT Security Analysis team developing processes to ensure the firm has rapid response capability to Cyber incidents. The MSCIRT SOC will be expanding its operations over the next 12months to include monitoring of the firms security controls and integration of the insider investigations triage team. Primary Responsibilities: - This role will involve the setting up, running, and developing the SOC. - Representative in the SOC and CIRT management team ensuring the local and global issues are handled accordingly - Responsible for the day to day running of the SOC globally including interaction with the commercial suppliers and ensuring global cohesion of the SOC function - Responsible for ensuring the triage and escalation is performed appropriately as well as improving all aspects of detection, containment and resolution of incidents within the SOC - Maintaining internal relationships with the firms other front line services including personal security and helpdesk services - Authority on the skill and capability of the SOC function, working with Security Analysis function to develop to develop skills - Authority on the compliance work carried out globally for CIRT - Improve the escalation, containment and resolution of incidents from the SOC - Maintain knowledge of technologies and the threat landscape. Required Skills: - experience managing within a Security Analysis or Incident Response function (i.e. managing in SOC/CIRT/CSIRT/CERT). - Understand the totality of a threat across multiple technologies and think like an adversary. - Excellent writing and presentation skills are required in order to plan and deliver a solid SOC operating model fit for the business. - Proven track record of development of a team ensuring the appropriate functioning from the contingent workforce - Experience with investigating common types of attacks; network packet analysis; log analysis and reviewing security events; then applying these to enhance existing incident response methods, tools, and processes - Maintain knowledge of the state of the art in a broad field of security topics This is an excellent opportunity for someone with security and leadership skills that wants to build and lead a SOC team