Susanne Campbell
Client Director
Please provide a brief background about yourself:
I left education after A levels and went into recruitment administration, but I was always keen to develop and showed passion to take on more. I then grasped an opportunity to enter Project Management which included implementing technology for a few years, which then led to 10 years in Government consulting.
3 years ago I was then approached about a Client Director role with responsibility for the growth of central government digital and technology accounts along with managing the delivery of the contracts.
I think it’s important for young people to know that not everyone has to go to university. There are other routes you can take to have a successful career path - I learned on the job.
How would you describe your day-to-day role?
Always busy. A mixture of
· Talking to customers, making sure we understand their problems and how technology can help.
· Looking ahead and building a strategy to meet evolving customer demand.
· Supporting with the internal transformation and change required within the business I work for
What led you to choose a career in this field?
I like fast paced activity and feel the roles I have been in, have been that . I enjoy working closely with customers and get great satisfaction from making things happen.
What convinced you to apply for your current role?
I was encouraged to apply. I initially didn’t have the confidence that I could take on tasks such as financial and commercial management but through the encouragement of mentors and colleagues in my organisation, saw that my skills were transferable. I have also learned that I don’t have to know everything myself and that’s the whole purpose of creating strong, diverse teams to work alongside.
What’s the most exciting part of your role?
I love it when I get adrenaline from being able to make a difference for customers, my company, and individuals I work with.
I have recently completed a coaching and mentoring qualification, and this supports me to help develop others in our organisation, especially women in technology looking to build their careers. I find this personally beneficial too as I am able to learn just as much speaking to the women I have the opportunity to mentor, as they are able to learn from my experiences.
What’s the most challenging part of your role?
Change. The world and many organisations are constantly required to change and this needs drive, resilience and commitment. Barriers and issues will always arise but it's important how you deal with that and navigate around that. You have to try to think creatively to overcome issues that you face.
How is working where you are now different from previous roles you’ve had?
In my role now I have more ability to make a difference and I feel that I am heard more. I also love the variation of the role, no day is ever the same.
What is your greatest accomplishment since starting out?
Each of my roles have had noteworthy accomplishments, but for me it’s that I always give 100% and am open to learning and adapting.
What hobbies do you have outside of work?
Skiing, cycling running and reading. Oh and my cats 😊
If you could describe your day in three words, what would they be?
Busy, Challenging, Exciting
What’s the best piece of advice you would offer to future Women?
We need more women in technology and in senior roles, so spend some time exploring all the different roles available (there are loads), then define a plan to make it happen. Don’t give up.
